In this Business Relationship Management (BRM) training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage innovative best practices, and solve business problems in an IT environment. You learn to take on the role of the trusted IT adviser who can align the needs of the business with IT services.
You Will Learn How To:
- Build a strong alignment between IT and the business
- Plan a strategy that positions you as a trusted IT advisor to key stakeholders
- Choose IT projects that build trust and alignment
- Articulate IT solutions that meet business needs
- Differentiate your internal IT services for competitive solutions
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Requirements
- Two years of work experience in IT or business