{"product_id":"communications-manager-administration-cma-v11-1","title":"Communications Manager Administration (CMA v11.0)","description":"\u003cdiv\u003e\n\u003cp\u003eCommunications Manager Administration for Version 11.0 (CMA v11.0) is an instructor-led course for system administrators and customers involved with day-to-day operation of the Cisco Unified Communications Manager 11.0 (CUCM 11) product. This course will introduce you to the CUCM 11.0 system, the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lecture and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions.\u003c\/p\u003e\r\n\r\n\u003cp\u003e \u003c\/p\u003e\r\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eYou Will Learn How To\u003c\/h3\u003e\n\u003cul\u003e\r\n\t\u003cli\u003eDemonstrate an overall understanding of the CUCM 10.0 system and its environment\u003c\/li\u003e\r\n\t\u003cli\u003eConfigure CUCM to support IP Phones in multiple locations\u003c\/li\u003e\r\n\t\u003cli\u003eConfigure CUCM to route calls to internal, inter-cluster and PSTN destinations\u003c\/li\u003e\r\n\t\u003cli\u003eConfigure User accounts and multi-level administration\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand User Web Page functionality\u003c\/li\u003e\r\n\t\u003cli\u003eConfigure user features including Intercom, Hunt Groups, [Other Group] Call Pickup and Presence\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand Unified Mobility, Mobile Voice Access and Enterprise Feature Access\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand the capabilities of and demonstrate the Bulk Administration Tool\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand and configure the Disaster Recovery System\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand the revised Licensing model for Cisco Unified Communications\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand and demonstrate the use of the Unified Reporting tool\u003c\/li\u003e\r\n\t\u003cli\u003eUnderstand and demonstrate the use of the Dialed Number Analyzer\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003c\/div\u003e\u003cdiv\u003e\n\u003cul class=\"accordion\"\u003e\r\n\t\u003cli\u003e\r\n\t\u003ch3\u003eRequirements\u003c\/h3\u003e\r\n\r\n\t\u003cdiv\u003e\r\n\t\u003cul\u003e\r\n\t\t\u003cli\u003eAn understanding of traditional digital PBX systems\u003c\/li\u003e\r\n\t\t\u003cli\u003eAn understanding of basic telephony concepts\u003c\/li\u003e\r\n\t\t\u003cli\u003eBusiness-level competence using the Windows operating system\u003c\/li\u003e\r\n\t\t\u003cli\u003eBusiness-level competence using different Internet browsers\u003c\/li\u003e\r\n\t\t\u003cli\u003eThe ability to understand, read and speak English in a business and technical context (the CMA v11.0 course is available only in English at this time)\u003c\/li\u003e\r\n\t\u003c\/ul\u003e\r\n\r\n\t\u003cp\u003e\u003cb\u003eNote: \u003c\/b\u003eThe courseware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 \u0026amp; up), Apple iPad (iPAD2 \u0026amp; up preferred) or Android tablet (v4.1 \u0026amp; up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material.\u003c\/p\u003e\r\n\t\u003c\/div\u003e\r\n\t\u003c\/li\u003e\r\n\t\u003cli\u003e\r\n\t\u003ch3\u003eRedeem Your Cisco Learning Credits (CLCs)\u003c\/h3\u003e\r\n\r\n\t\u003cdiv\u003e\r\n\t\u003cul\u003e\r\n\t\t\u003cli\u003eThis course is eligible for Cisco Learning Credit (CLC) redemption.\u003c\/li\u003e\r\n\t\t\u003cli\u003eWant to learn more about Cisco CLCs? \u003ca href=\"https:\/\/issuu.com\/learningtreeintl\/docs\/us1612_cisco_learning_infographic?e=20913079\/42129993\" target=\"_blank\"\u003e\u003cstrong\u003eClick to view our CLCs infographic\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/li\u003e\r\n\t\u003c\/ul\u003e\r\n\t\u003c\/div\u003e\r\n\t\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003c\/div\u003e","brand":"SKYLINE","offers":[{"title":"205D70US \/ 2020-05-18T09:00:00 \/ Online","offer_id":30319205974134,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"207B53US \/ 2020-07-20T09:00:00 \/ Columbia","offer_id":30319206006902,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"207B54US \/ 2020-07-20T09:00:00 \/ Online","offer_id":30319206039670,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"209C91US \/ 2020-09-21T09:00:00 \/ Campbell","offer_id":30686873616502,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"209C92US \/ 2020-09-21T09:00:00 \/ Online","offer_id":30686873649270,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"20BF45US \/ 2020-11-16T09:00:00 \/ Overland Park","offer_id":31612664217718,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"20BF46US \/ 2020-11-16T09:00:00 \/ Online","offer_id":31612664250486,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"20CC99US \/ 2020-12-14T09:00:00 \/ Herndon","offer_id":31612664283254,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true},{"title":"20CD00US \/ 2020-12-14T09:00:00 \/ Online","offer_id":31612664316022,"sku":"US-2827-GOVT-IL","price":2696.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/ltreetheta.myshopify.com\/products\/communications-manager-administration-cma-v11-1","provider":"Learning Tree International","version":"1.0","type":"link"}