{"product_id":"customer-service-essentials","title":"Customer Service Essentials Training","description":"\u003cdiv\u003e\n\u003cp\u003eProviding outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base.\u003c\/p\u003e\r\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eYou Will Learn How To:\u003c\/h3\u003e\n\u003cul\u003e\r\n\t\u003cli\u003eAdopt a confident, consistent approach that ensures great service\u003c\/li\u003e\r\n\t\u003cli\u003eApply best practice communication techniques to connect with your customers\u003c\/li\u003e\r\n\t\u003cli\u003eChoose and apply techniques that create customer loyalty and exceed expectations\u003c\/li\u003e\r\n\t\u003cli\u003eRespond positively and constructively to customer problems\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003c\/div\u003e\u003cdiv\u003e\n\u003cul class=\"\" accordion\u003e\r\n\u003cli\u003e\r\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\r\n\u003cdiv\u003e\r\n\u003cp\u003eNo formal prerequisites are required to attend this course.\u003c\/p\u003e\r\n\u003c\/div\u003e\r\n\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"206A09US \/ 2020-06-23T09:00:00 \/ Online","offer_id":30319188410486,"sku":"US-4669-IL","price":690.0,"currency_code":"USD","in_stock":true},{"title":"209A13US \/ 2020-09-21T09:00:00 \/ Online","offer_id":30319188443254,"sku":"US-4669-IL","price":690.0,"currency_code":"USD","in_stock":true},{"title":"20CA29US \/ 2020-12-09T09:00:00 \/ Online","offer_id":31395076014198,"sku":"US-4669-IL","price":690.0,"currency_code":"USD","in_stock":true},{"title":"213A11US \/ 2021-03-17T09:00:00 \/ Online","offer_id":31612506931318,"sku":"US-4669-IL","price":690.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/ltreetheta.myshopify.com\/products\/customer-service-essentials","provider":"Learning Tree International","version":"1.0","type":"link"}