This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.
You Will Learn How To:
- Configure advanced settings
- Manage marketing content, templates and integrations
- Create and manage leads
- Design and create marketing forms and pages
- Create and manage segments
- Set up and launch customer journeys
- Create and manage events
- Distribute and analyze surveys
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Software/Tools
Dynamics 365
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Requirements
Before attending this course, students must have:
- An understanding of the basics of Dynamics 365 and knowledge of marketing principles, strategies and procedures.
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Who Should Attend this Course
This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 for Marketing for businesses.
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Exam Information
MB-220: Dynamics 365 for Marketing